Legal

Terms of Service

Last updated: 5 May 2026 · Effective: 5 May 2026

1. Parties and scope

These Terms of Service (the "Terms") form a binding agreement between SuddenPeak GmbH, Hardturmstrasse 5, 8005 Zürich, Switzerland, registered in the commercial register of Zürich under CHE-163.895.734 ("Orbit One", "we", "us") and you, the user ("you"). They apply to your access to and use of the Orbit One website at orbitone-landing.web.app, the Orbit One web application, related APIs, and any other services we make available (together, the "Service").

By creating an account, signing in, or otherwise using the Service, you confirm that you have read, understood, and accept these Terms.

2. Your account

You must be at least 16 years old to create an account. If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation, and the term "you" refers to both you and that organisation.

You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for any activity carried out through your account. Tell us immediately at [SUPPORT_EMAIL] if you suspect unauthorised access.

3. The service

Orbit One is an AI-driven startup-validation platform that helps founders pressure-test business ideas before they build. The Service combines AI-generated analysis (provided via third-party large language model APIs such as OpenAI and Anthropic), founder-community feedback, and structured frameworks to produce validation outputs including Go / No-Go / Pivot verdicts, business model canvases, market scans, customer surveys, financial forecasts, pitch decks, and architectural blueprints. The features, plans, limits, and AI-token allowances available to you are described in the product and on our pricing page, and may evolve over time.

Automated decisions and AI-generated output. Outputs produced by the Service — including validation verdicts and recommendations — are generated by AI systems and represent statistical inferences, not professional advice. You remain responsible for any decision you take based on those outputs. You may request a human review of any AI-generated output by emailing [PRIVACY_EMAIL].

4. Acceptable use

You agree not to:

• use the Service in violation of any applicable law or third-party right;
• upload, store, or transmit content that is unlawful, defamatory, infringing, harmful, harassing, or that contains malware;
• attempt to access, probe, or test the vulnerability of the Service except through a coordinated security disclosure ([SECURITY_EMAIL]);
• circumvent or disable any access control, rate limit, or security feature;
• scrape, mirror, or copy the Service or its content other than as expressly permitted;
• resell, sublicense, or use the Service to build a competing product;
• use the Service to send unsolicited bulk communications;
• use automated means (bots, scripts) to interact with the Service in a way that places an unreasonable load on our infrastructure.

5. Your content

You keep all rights in the content you upload or create through the Service ("User Content"). You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, and display User Content solely to operate, secure, and improve the Service for you. We do not claim ownership of your content.

You confirm that you have the rights necessary to grant this licence and that your User Content does not infringe any third-party rights or violate any law.

6. Subscriptions, billing, renewal

The Service is offered on subscription (Pro), as a one-time purchase (Project), and as add-on token packs. Prices, billing cycles (monthly or annual), included quotas, and applicable taxes are shown at checkout and on our pricing page.

Payments are processed by our payment provider, Stripe Payments Europe, Ltd. By providing payment details you authorise us and our payment provider to charge the applicable fees to your chosen payment method.

Taxes and VAT. All list prices are shown in USD and exclude indirect taxes unless stated otherwise. The price you actually pay at checkout depends on where you are located and whether you are a consumer or a business:

• EU / EEA consumers (B2C): we collect VAT at the rate applicable in your country of residence (typically 19 %–27 %) and remit it under the EU One-Stop Shop (OSS) scheme;
• EU / EEA businesses (B2B) with a valid VAT ID: the reverse-charge mechanism applies. Provide your VAT ID at checkout to be invoiced without VAT;
• Switzerland: Swiss VAT is shown on your invoice where applicable;
• United Kingdom: UK VAT is collected for UK consumers and remitted under HMRC's non-resident scheme;
• Rest of the world: local indirect taxes may apply at checkout depending on your jurisdiction.

Stripe collects and remits these amounts on our behalf where it is registered to do so. Our VAT and OSS registration numbers appear on every receipt.

Auto-renewal. Subscriptions renew automatically at the end of each billing period for the same period and at the then-current price, unless you cancel before the renewal date. We will email you a reminder before any annual renewal.

Price changes. We may change the prices of our plans. We will give you at least 30 days' notice by email before a price change applies to your next renewal. If you do not accept the new price, you may cancel before the renewal takes effect.

Failed payments. If a payment fails, we may suspend or downgrade your account after notifying you. You remain responsible for amounts owed.

7. Free trials and promotional offers

We may offer free trials or promotional pricing. Unless stated otherwise, a free trial converts to a paid subscription at the end of the trial period, charged to the payment method you provided. You can cancel before the trial ends to avoid being charged.

8. Cancellation, refunds, withdrawal

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not provide pro-rated refunds for partial periods, except where required by mandatory law.

Right of withdrawal (EU/EEA consumers). If you are a consumer in the EU or EEA, you have a right to withdraw from this contract within 14 days of subscribing, without giving any reason. To withdraw, send an unambiguous statement to [SUPPORT_EMAIL]. By starting to use the Service during the withdrawal period, you expressly request that we begin performance and acknowledge that you lose the right of withdrawal once the Service has been fully provided. Where performance has begun but is not complete, we may charge a proportionate amount for the part already used.

Switzerland does not provide a statutory right of withdrawal for online subscriptions. Swiss consumer rights under mandatory law are not affected by this section.

9. Intellectual property

The Service, including all software, design, text, graphics, logos, and trade marks (other than User Content), is owned by Orbit One or our licensors and is protected by Swiss and international intellectual property law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose for the duration of your subscription. All rights not expressly granted are reserved.

10. Third-party services

The Service may integrate with or link to third-party services (e.g. payment, analytics, email). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services and do not endorse them.

11. Availability and changes

We aim to keep the Service available, but we do not guarantee uninterrupted availability. We may perform maintenance, change features, or discontinue parts of the Service. Where a change materially reduces the functionality of a paid plan, we will give you reasonable advance notice and, where appropriate, a pro-rated refund or the right to cancel.

12. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe that you have breached these Terms, that suspension is necessary to protect the Service or other users, or where required by law. Where the breach is curable, we will give you a reasonable opportunity to cure it before terminating.

You may terminate at any time by closing your account. On termination, your right to use the Service ends; we will delete or anonymise your data as described in the Privacy Policy.

13. Warranty disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be error-free, secure, or uninterrupted. Mandatory consumer warranties under Swiss law remain unaffected.

14. Limitation of liability

To the maximum extent permitted by law:

• we are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption;
• our total aggregate liability for any claim arising out of or relating to the Service is limited to the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to liability, or CHF 100, whichever is greater.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any liability that cannot be limited under mandatory Swiss law.

15. Indemnification

You will defend and indemnify Orbit One against any third-party claim arising from (a) your User Content, (b) your use of the Service in breach of these Terms or any law, or (c) your infringement of any third-party right, except to the extent the claim arises from our own breach.

16. Privacy

Our processing of personal data is described in the Privacy Policy, which forms part of these Terms.

17. Changes to the terms

We may update these Terms from time to time. If the changes are material, we will give you at least 30 days' notice by email or in the product before they take effect. If you do not accept the changes, you may cancel your subscription before they take effect; continued use after the effective date constitutes acceptance.

18. Governing law and jurisdiction

These Terms are governed by the substantive laws of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is Zürich, Switzerland. Mandatory consumer protections at the place of residence of consumers domiciled in the EU/EEA remain unaffected.

19. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between us.
• Severability. If any provision is held invalid, the remaining provisions remain in effect, and the invalid provision will be replaced by an enforceable provision that comes closest to the original intent.
• No waiver. Failure to enforce a right is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or successor in connection with a corporate transaction.
• Force majeure. Neither party is liable for failure or delay caused by events outside its reasonable control.
• Notices. We may give notices by email to the address on your account or by a prominent notice in the product. You may give notices to [LEGAL_EMAIL].
• Language. The English version of these Terms prevails over translations.

20. Contact

Questions about these Terms? Email [LEGAL_EMAIL] or write to us at the address in section 1.